Delete your PromptLab account
You can delete your PromptLab account and associated server-side data from the app, or by emailing support.
How to delete in the app (recommended)
- Open PromptLab and sign in.
- Go to Settings (gear icon) → Account.
- Tap Delete account and type DELETE to confirm.
How to request deletion by email
- Email support@prompt-lab.xyz from the same email address used for your account.
- Use subject line: PromptLab account deletion.
- We will confirm your identity and process the request within 30 days (usually sooner).
Email template (copy & paste):
To: support@prompt-lab.xyz
Subject: PromptLab account deletion
Please delete my PromptLab account and associated data.
Account email: [your email]
I understand this action is permanent.
Google Play subscriptions
Deleting your PromptLab account does not automatically cancel a Google Play subscription. To stop billing, manage or cancel the subscription in Google Play:
- Open the Google Play subscriptions page on your device.
- Select PromptLab → Cancel subscription.
You can also open Play Store → Profile → Payments & subscriptions → Subscriptions.
Data that will be deleted
- Supabase Auth account (email, authentication identifiers)
- Profile record (display name, plan, quota counters tied to your user ID)
- Usage events and server-side records linked to your account
- Any cloud-backed library or template data stored under your user ID (when synced)
Data that may be kept
- Aggregated, non-identifying analytics or logs required for security, fraud prevention, or legal compliance (retained up to 90 days where applicable).
- Billing records handled by Google Play (managed under Google’s policies; contact Google for purchase history).
Data on your device only
If you used Continue as guest, prompts saved in your browser or app storage stay on your device until you clear app data or uninstall the app. Uninstalling the app removes local guest data from that device.
Delete some data without deleting your account (optional)
Email support@prompt-lab.xyz to request removal of specific saved prompts or usage history while keeping your account active.
Questions
See our Privacy Policy or contact support@prompt-lab.xyz.